Artificial intelligence is reshaping the energy landscape—and electric utilities are uniquely positioned to utilize generative AI and large language models (LLMs) to drive innovation, improve resilience, and enhance customer experience.

Discover how utilities are using data and digital tools to manage aging assets, reduce risk, and plan smarter infrastructure investments.

Learn how utilities are adapting to a more complex and competitive energy market while maintaining system stability and customer value.

Explore how utilities are meeting the evolving needs of C&I customers and data centers through partnerships, planning, and clean energy solutions.

Learn how utilities are transforming customer engagement through technology, programs, and personalized service.

Explore how utilities are strengthening cybersecurity across operational technologies, critical infrastructure, and customer systems to safeguard against evolving threats and ensure grid reliability.

Discover how utilities are transforming data into actionable insights to improve operations, planning, and customer experience.

Explore how utilities are integrating DERs—like solar, storage, and flexible loads—into grid operations to enhance reliability, flexibility, and customer value.

Utilities are leveraging DERMS to monitor, coordinate, and optimize a growing mix of distributed energy resources—improving grid flexibility, reliability, and customer participation.

Discover how utilities are using digital tools, data, and automation to modernize operations, enhance decision-making, and drive innovation.

Utilities are using energy storage to enhance flexibility, reliability, and renewable integration across the grid.

This topic explores how utilities are upgrading transmission and distribution networks with advanced sensors, communications, automation, and control technologies.