In an era of record-breaking demand and aging infrastructure, maintaining equitable rates is a strategic necessity. This topic explores how digital innovation, regulatory reform, and transparent communication strategies can be leveraged to address these issues on all sides. Sessions focus on bridging the gap between operational reality and consumer perception to allow utilities to move from awareness to empowerment, ensuring the benefits of grid modernization are both visible to the consumer and sustainable for the ratepayer.

Artificial intelligence is reshaping the energy landscape—and electric utilities are uniquely positioned to utilize generative AI and large language models (LLMs) to drive innovation, improve resilience, and enhance customer experience.

Discover how utilities are using data and digital tools to manage aging assets, reduce risk, and plan smarter infrastructure investments.

Temporary, fast-to-deploy power solutions can fill the gap until a permanent utility grid connection is available or upgraded. Learn how bridge power keeps a facility operational during the waiting period for full integration.

Learn how utilities are adapting to a more complex and competitive energy market while maintaining system stability and customer value.

Explore how utilities are meeting the evolving needs of C&I customers and data centers through partnerships, planning, and clean energy solutions.

Discover more about data center models where a business rents space, power, and cooling from a third-party provider to house its own servers and hardware. This allows companies to utilize existing security and professional infrastructure without massive capital expense required to build and maintain their own facility.

Learn how utilities are transforming customer engagement through technology, programs, and personalized service.

Explore how utilities are strengthening cybersecurity across operational technologies, critical infrastructure, and customer systems to safeguard against evolving threats and ensure grid reliability.

Discover how utilities are transforming data into actionable insights to improve operations, planning, and customer experience.

Explore how utilities are integrating DERs—like solar, storage, and flexible loads—into grid operations to enhance reliability, flexibility, and customer value.

Utilities are leveraging DERMS to monitor, coordinate, and optimize a growing mix of distributed energy resources—improving grid flexibility, reliability, and customer participation.

Discover how utilities are using digital tools, data, and automation to modernize operations, enhance decision-making, and drive innovation.

Learn about how processing data physically closer to where it is generated, at the "edge" of the network, rather than send all information back to a centralized cloud or hyperscale facility, can reduce latency and save essential bandwidth.

Utilities are using energy storage to enhance flexibility, reliability, and renewable integration across the grid.

This topic explores how utilities are upgrading transmission and distribution networks with advanced sensors, communications, automation, and control technologies.

Used by major cloud providers to ensure extreme efficiency and a massive physical footprint, this model supports big data and cloud computing. Learn how and why hyperscale facilities are built to house thousands (or even millions) of servers that can be scaled up or down almost instantly.

This topic will explore critical topics such as streamlining the interconnection process, maintaining grid reliability, integrating renewable energy, and meeting regulatory requirements. Attendees will gain insights into innovative tools, technologies, and strategies that ensure a seamless and efficient interconnection process while supporting grid resilience and sustainability.

Examine the policies and regulations guiding utility innovation, investment, and modernization.

Explore how utilities are enhancing reliability and building grid resiliency through modernization, risk planning, and infrastructure innovation.

Explore how utilities combine technology and workforce strategies to strengthen operations and prepare for the future.