Applying Agentic AI to the Utility Rate Case Process
This session, Applying Agentic AI to the Utility Rate Case Process, will explore how PPL Corporation is using specialized AI agents to transform the utility discovery response process, reducing a traditionally labor-intensive effort involving more than 100 employees into a faster, more accurate workflow completed in minutes. By coordinating SME, legal, and orchestration agents, PPL has improved response consistency, reduced duplicate effort, and minimized the risk of conflicting answers, while creating a repeatable framework that can be expanded across the broader rate case process to help utilities improve efficiency, governance, and regulatory outcomes.