Artificial intelligence is reshaping the energy landscape—and electric utilities are uniquely positioned to utilize generative AI and large language models (LLMs) to drive innovation, improve resilience, and enhance customer experience. This topic explores how AI-driven technologies, including machine learning, data collection and, data analytics, are optimizing operations, improving decision-making, and increasing efficiency in power distribution and management.
Artificial Intelligence
Core Concepts
- Predictive analytics
- Machine learning (ML)
- Deep learning
- Pattern recognition for grid events
- AI-assisted decision support
- Automation of routine tasks
- Real-time anomaly detection
- Natural language processing (NLP) for customer support
- Generative AI for data synthesis
- AI-driven planning and forecasting
Artificial Intelligence Educational Opportunities
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10:45 AM
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Grand Ballroom A&B45 minsJoin Pavan Visram, Director of Cloud Technology, and Julie Nee, IT Manager of Artificial Intelligence, as they share Eversource's journey from isolated AI proofs of concept to a growing enterprise-wid …
1:45 PM
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Grand Ballroom C&D45 minsThe energy industry has no shortage of AI pilots. The harder problem is scale. This session examines what separates enterprise AI programs that deliver measurable outcomes from the ones that stall. Dr …
3:45 PM
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Grand Ballroom C&D45 minsField workers are notoriously practical people. Having a visionary discussion about AI can be tough when many of them feel lucky just to get spreadsheets instead of clipboards. What can you do for the …
12:30 PM
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Grand Ballroom A&B45 minsIn the modern utility landscape, the industry has been characterized by a flurry of pilot programs, from small-scale, highly controlled experiments designed to test the potential of Artificial Intelli …
1:30 PM
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Grand Ballroom A&B45 minsAs electric utilities face compounding pressure from extreme weather, physical threats, and aging assets, traditional grid planning models are reaching their limits. While a new generation of AI and a …
2:30 PM
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Grand Ballroom A&B45 minsWith foundational AI concepts and evaluation frameworks established, utility teams need to see how these advanced analytics tools perform when applied to complex grid challenges. From automated plan r …
Other Artificial Intelligence News
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Scaling DERs for reliability and resilience | Factor This Policycast
This episode of the Factor This Policycast explores how customer-sited technologies, including batteries, smart thermostats, backup generators, microgrids, rooftop solar, and flexible load, can be aggregated and operated as dependable grid assets.
September 24, 2026