Since 2020, New England electricity prices have climbed at three times the national average, transforming the utility bill into the primary flashpoint between the energy industry and the public. How can utilities effectively communicate their cost-saving efforts and connect with communities to get ahead of negative headlines? What have utility leaders seen work especially well with these sorts of efforts? Where do traditional outreach strategies miss the mark, and what does it mean to adjust those strategies effectively?

Panelists will tackle these questions while proving that public trust is not a soft metric, but a hard strategic necessity for the energy transition. Discover how building community confidence directly accelerates project approvals, mitigates regulatory friction, and serves as a critical lever for managing transition costs.