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AI-Powered Operations: Insights from Northeastern Utilities
As artificial intelligence technologies mature, utilities across the Northeast are increasingly deploying AI to transform operations, improve reliability, and enhance customer service. This panel will explore a range of real-world applications of AI in utility operations, including computer vision for asset inspections, advanced analytics for asset health monitoring, ML for load forecasting, large language models (LLMs) to support field operations, and the use of sophisticated data analytics for outage management and restoration.
This panel will bring together leaders from major Northeastern utilities — including Eversource Energy, New York Power Authority, Long Island Power Authority, and National Grid. Panelists will share real-world case studies, lessons learned, challenges encountered, and visions for the future of AI integration in utility operations.
